Car insurance benefits
We reward our customers with a great selection of discounts and benefits.
Wide-ranging benefits from American Family Insurance
Hassle-free claims
We understand just how stressful being involved in an accident can be. So, we strive to make our claims process as pain-free as possible. You can:
- Report an accident 24 hours a day, seven days a week
- Report losses over the phone or online — and you will be contacted within the next business day
- Pick your own repair facility
- Use one of our preferred car rental facilities
Customer service
Customer satisfaction is our number one priority; that means you’re not just a policy number to us — you’re a valued individual we strive to Handle With Care®. Our team is committed to working on your behalf to provide service that is truly exceptional.
Windshield repair
A windshield crack can spread if it’s not repaired — that’s a definite safety risk. It’s why we include a Glass Repair Deductible Waiver with our car insurance policies for no additional cost. In other words, if your windshield can be repaired (rather than replaced), we'll waive your policy deductible.
Online policy management
Once you have purchased a policy with us, you can register your policy online, which allows you to manage your policy whenever it's convenient for you.
Among the actions you can take online are the following:
- Make a payment
- Download ID cards
- Access policy documents, such as declaration pages
Road trip accident accommodation coverage
An accident is a sure way to ruin your road trip. Make it a little less stressful with Road Trip Accident Accommodation coverage. If you’re involved in an accident more than 100 miles from home and your car is disabled, this coverage helps with your out-of-pocket expenses for travel or accommodation.
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